Terms of Service

By accessing or using the memories.ai platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms apply to all visitors, users, and others who access or use the Service. By continuing to use the Service, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms.

memories.ai provides a multimodal AI infrastructure platform that enables users to store, index, search, and retrieve visual and contextual information at scale. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time — with or without notice — and without liability to you or any third party. We may also impose limits on certain features or restrict access at our discretion.

To access certain features of the Service, you may be required to create an account. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised access or use of your account. We reserve the right to suspend or terminate accounts that violate these Terms or remain inactive for an extended period.

The Service and its original content, features, and functionality — including software, text, graphics, logos, and trademarks — are and will remain the exclusive property of Memories.ai, Inc. and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. No ownership rights are transferred to you by virtue of your use of the Service.

You retain full ownership of any content, data, or materials you upload, submit, or transmit through the Service ("User Content"). By providing User Content, you grant memories.ai a limited, worldwide, non-exclusive, royalty-free licence to store, process, and display your content solely as necessary to provide and improve the Service. You are solely responsible for the legality, accuracy, and appropriateness of all User Content you provide.

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair our systems. Prohibited uses include uploading malicious code, attempting to gain unauthorised access to other accounts or systems, violating the privacy rights of others, and transmitting spam or unsolicited communications. We reserve the right to investigate and take appropriate legal action against anyone who violates this provision.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share information about you when you interact with our Service. By using the Service, you consent to the data practices described in our Privacy Policy. We encourage you to read it carefully before using our platform.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the maximum extent permitted by applicable law, we disclaim all warranties — including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by applicable law, Memories.ai, Inc. and its directors, officers, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or business interruption — arising out of or in connection with your use of or inability to use the Service, even if advised of the possibility of such damages.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Memories.ai, Inc.
101 Main Street, Suite 400
San Francisco, CA 94105

legal@memories.ai