Privacy Policy

Memories.ai, Inc. ("Memories.ai," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We reserve the right to make changes to this policy at any time. We will alert you about any changes by updating the "Last updated" date above.

We collect information that you provide directly to us. This includes information you provide when you create an account, request a demo, subscribe to our newsletter, contact our support team, or otherwise communicate with us. We automatically collect certain information about your device and how you interact with our services. This includes your IP address, browser type, operating system, referring URLs, device identifiers, and cookie data. With your permission, we may collect precise geolocation data from your device. You may revoke this permission at any time through your device settings.

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information including purchase confirmations and invoices; respond to comments and questions and provide customer support; send technical notices, updates, security alerts, and support and administrative messages; monitor and analyze trends, usage, and activities in connection with our services; and detect, investigate, and prevent fraudulent transactions and other illegal activities.

We may share your information with third-party vendors and service providers that perform services on our behalf such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing. We may disclose your information if we believe disclosure is in accordance with, or required by any applicable law or legal process. We may also share information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We store the information we collect for as long as is necessary for the purposes set out in this policy, or as required by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your personal information, we will securely delete or destroy it. We will also delete your information at your request, subject to certain exceptions permitted by law.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Our security practices are regularly audited and verified. We use industry-standard encryption to protect data in transit and at rest.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you; the right to restrict or object to our processing of your personal information; and the right to data portability. To exercise these rights, please contact us using the information below. We will respond to your request within 30 days. If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection authority.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website before the changes become effective. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the terms.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Memories.ai, Inc.
250 West Main Street, Suite 400
San Francisco, CA 94105